I love this place so much. First time going today and I can't wait to go back. The shake was amazing. The fries were so good my mouth is watering just thinking about them. And don't get me started on those burgers. The cook and cash register employees were nice and quick! I LOVE CHARLEYS
Went here for the first time with my family a few days ago, I can't say much about the food since they don't offer vegan options so I settled for fries. The main reason I'm writing this review is because the cashier working that day was just so delightful. I don't remember her name, Angelina maybe? Again, I don't remember, but management should never let her go, if she ever tries to leave they should beg and plead for her to stay.
Came here hungry to eat from out of town. Thought because they had 4.2 stars it would be good but it was not! Burger was small and not tasteful. Also got chili fries upon opening the box had very little fries in it. Definitely do not recommend this place!!!
Alright guys im cross about this but the reason I gave a three was because the portion sizes and the price. Okay number one the portion of the fries was so small maybe because I ordered the single combo but idk, now the fries in question were good they where the soft squishy kinda thick cut. Next the burger, I got the pina burger which was pretty bomb and ill admit I've never tasted a burger like that but it was just to small its just like a snack. Lastly the price I can pay that price elsewhere and get full and still get a bomb burger... sorry Charlie's but overall good food, small portions and overpriced.
For the record,,, I posses 17 years of culinary experience as a restaurateur . So by no means do I get any satisfaction providing criticisms , critiques and recommendations . My wife and I agreed to support a local small business right here in Fontana that isn't nationally recognised by commercials , fancy slogans and jingles . I can appreciate a small business that strives to become a recognised name as their current predecessors . What makes Charley's Burgers different than the rest ? Simply ,,, Nothing at all . Lets be honest,,, its just another Burger that takes twice as long as their neighbors not competitors . Let me be perfectly clear ..... This is not a condemnation ,,, rather an observation based on our experience as first time customers. You are only as good as your management ..... Where was the manager when the cooks obviously struggled to prepare one single large order aside our order....? I had a deep sense of sympathy for those two guys as they labored through the passing minutes . Great expectations .... in some instances lead to disappointments . Covid19 has affected as well as effected our lives through commerce . It is my hope that everyone support this business with patience and precedence . I also encourage the owners and managers alike to think outside of the box and utilize ideas that work amidst these difficult times..... Transform your parking lot for social distance dinning during the PM hours. All ideas are good until they don't work anymore.... I invite you to reach out to me to establish what Charley's Burgers could and should be. Respectively submitted,
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